These Terms govern access to the Aiziya Interiors website, use of the materials published on it, and the procedure for submitting enquiries to the interior design studio.
VERSION DATED 22 JULY 2026
ASTANA, KAZAKHSTAN
SECTION 01
1.1. These Terms of Use and Website User Agreement (the “Terms”) establish the rules for accessing aiziya.com, its pages, interfaces, contact forms and published materials (the “Website”).
1.2. The owner and operator of the Website is Individual Entrepreneur “Abdurasilova” (IE “Abdurasilova”), BIN/IIN 940930450232, represented by Aiziya Zhanuzakovna Shayakhmetova (Шаяхметова Айзия Жанұзаққызы), acting pursuant to Certificate of State Registration as an Individual Entrepreneur, series 6202 No. 0006970 dated 09 July 2014 (the “Operator”).
1.3. These Terms apply to all individuals and legal entities that visit the Website, view its materials, use its contact forms or otherwise interact with its functionality (the “User”).
1.4. The Website is the official portfolio and informational resource of Aiziya Interiors. It is intended to introduce Users to the Operator’s approach, examples of interior solutions, cooperation formats and contact information.
1.5. Relations arising from use of the Website are governed by the legislation of the Republic of Kazakhstan, including the Civil Code of the Republic of Kazakhstan, the Law of the Republic of Kazakhstan “On Copyright and Related Rights”, and applicable legislation on personal data, advertising and consumer protection.
SECTION 02
2.1. By using the Website, the User confirms that they have read these Terms, understand their contents and agree to comply with them.
2.2. A User who disagrees with any provision of these Terms must discontinue use of the Website and refrain from submitting enquiries through its forms.
2.3. The User is solely responsible for obtaining the device, software and Internet access required to use the Website and bears all related costs.
2.4. A User acting on behalf of an organisation or another person confirms that they have sufficient authority to submit the enquiry and provide the relevant information.
SECTION 03
3.1. All information on the Website, including descriptions of services, work stages, the contents of the Essential, Signature and Turnkey packages, indicative timeframes, images, examples of solutions and stated prices, is provided solely for reference and informational purposes.
The Website materials, package descriptions and any stated prices do not constitute a public offer within the meaning of Article 395 of the Civil Code of the Republic of Kazakhstan.
3.2. The published information does not express an unconditional intention by the Operator to enter into a contract with any person on identical terms and does not establish the final price, timeframe or scope of services for a particular project.
3.3. Final cooperation terms are determined individually after discussion of the property, area, location, technical condition, scope of work, schedule, budget, User requirements and other material circumstances.
3.4. The Operator may change service descriptions, package contents, prices, visual materials and other information at any time without prior notice. Such changes do not affect the terms of an already executed written contract.
3.5. Website materials do not constitute architectural, engineering, construction, technical or other professional advice for independent project implementation without inspection of the property, preparation of documentation and execution of a separate contract.
SECTION 04
4.1. Submission of a form, email, messenger message or telephone call constitutes only an enquiry from the User proposing a discussion of possible cooperation.
4.2. Submitting an enquiry does not automatically mean acceptance of an order, reservation of availability, creation of an obligation for the Operator to provide services, or execution of a contract.
4.3. A service contract is concluded separately, generally in writing, after agreement on the material terms, scope of work, price, schedule, payment procedure, rights to work results and other conditions of the particular project.
4.4. The User must provide accurate, current contact details belonging to the User and must not impersonate another person or use a third party’s contact details without a lawful basis.
4.5. The Operator may decline to respond to enquiries containing inaccurate information, spam, advertising, insults, threats, malicious attachments, unlawful demands or messages unrelated to the studio’s activities.
4.6. Correspondence, preliminary consultations, calculations and commercial proposals do not themselves replace a written contract unless the Operator expressly confirms otherwise in a signed document.
SECTION 05
5.1. Unless expressly stated otherwise on the Website, the exclusive rights and moral rights in creative works authored by Aiziya Zhanuzakovna Shayakhmetova and published on the Website belong to the author and/or are lawfully held by the Operator.
Protected materials include, without limitation:
5.2. These materials are protected under the copyright legislation of the Republic of Kazakhstan and other applicable intellectual property rules, regardless of the presence of a copyright notice, registration or separate notification.
Without the Operator’s prior written permission, it is prohibited to copy, purposefully download, save, reproduce, adapt, publish, distribute, sell, commercially use, or incorporate Website materials into one’s own projects, portfolios, presentations, social media, catalogues, training materials or databases.
5.3. Viewing the Website does not transfer exclusive rights to the User, grant a licence or authorise any use beyond ordinary viewing in a web browser. Temporary technical caching automatically performed by a browser to display pages does not constitute separate permission for subsequent use.
5.4. It is prohibited to remove, conceal or alter authorship notices, watermarks, logos or other rights-holder designations.
5.5. Quotation of limited text fragments is permitted only in the cases and within the limits expressly allowed by the legislation of the Republic of Kazakhstan, with mandatory attribution and an active link to the Website where technically possible.
5.6. Where the Website contains photographs, fonts, trademarks or other materials of third parties, the relevant rights belong to their respective rights holders and are used by the Operator on a lawful basis. These Terms do not grant the User any rights in such materials.
5.7. A User or rights holder who identifies an alleged infringement may send a notice to interiors@aiziya.com, describing the material, the grounds for the request and evidence of authority.
SECTION 06
The User may:
The User must not:
6.1. In the event of a breach of this section, the Operator may restrict the User’s access, discontinue processing their enquiries and use remedies available under law, including demands to cease the infringement, remove materials, compensate losses and pay statutory compensation where applicable.
SECTION 07
7.1. The Website may contain links to social networks, maps, communication services, external images, platforms or third-party websites. Such resources are beyond the Operator’s control.
7.2. Inclusion of a link does not mean that the Operator endorses the external resource or guarantees its security, availability, accuracy, operating terms or privacy policy.
7.3. When accessing a third-party resource, the User must independently review its terms and bears the risks associated with its use. The Operator is not responsible for third-party actions, content, goods, services, data collection or technical operation, except where liability is expressly imposed by mandatory provisions of the legislation of the Republic of Kazakhstan.
SECTION 08
8.1. The Website and its materials are provided on an “as is” and “as available” basis. The Operator takes reasonable measures to maintain correct and secure operation but does not guarantee uninterrupted availability, absence of errors or compatibility with all devices and software.
8.2. The Operator may temporarily restrict access to the Website for updates, maintenance, troubleshooting, security purposes or reasons beyond the Operator’s control.
8.3. The Operator is not liable for temporary Website unavailability, data transmission delays or failures of the hosting provider, telecommunications provider, electricity supplier, domain registrar, third-party service or other supplier, provided that the Operator has taken reasonable measures within its control.
8.4. The Operator is not responsible for decisions, expenses or losses arising from the User’s use of general Website information as ready-made design, construction or technical documentation.
8.5. Project examples, visualisations and photographs demonstrate individual solutions developed for specific properties. The Operator does not guarantee that an identical result can be reproduced in another space, budget, specification, timeframe or set of technical conditions.
8.6. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory provisions of the legislation of the Republic of Kazakhstan or restricts mandatory consumer rights.
SECTION 09
9.1. The procedure for collecting, processing, storing and protecting Users’ personal data is governed by the separate Privacy and Personal Data Processing Policy, which forms part of the Website’s related legal information.
9.2. Before submitting a form, the User must review the Privacy Policy and provide consent to the collection and processing of personal data through the mechanism provided in the interface.
9.3. The User must not submit third-party personal data through the Website without that person’s consent or another lawful basis.
SECTION 10
10.1. The Operator may amend these Terms due to changes in legislation, Website functionality, services, business processes or security measures.
10.2. A revised version becomes effective upon publication on the Website unless another date is stated. Continued use after publication means that the revised version applies to the User’s subsequent actions.
10.3. The Operator may fully or partially discontinue the Website, change its structure, domain name, content or available functions without assuming an obligation to continue providing free access to the informational resource.
10.4. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain effective to the fullest extent permitted by law.
SECTION 11
11.1. These Terms, their interpretation and performance, and all relations arising in connection with use of the Website are governed by the legislation of the Republic of Kazakhstan, primarily the Civil Code of the Republic of Kazakhstan.
11.2. The User may send a claim or enquiry to interiors@aiziya.com, describing the circumstances, the requested remedy and contact details. The Operator reviews the submission within a reasonable period or, where a mandatory statutory period applies, within that period.
11.3. The parties seek to resolve disagreements through negotiations and exchange of documents. If a dispute is not resolved, it shall be considered in accordance with the procedure established by the legislation of the Republic of Kazakhstan, subject to the applicable rules of jurisdiction and venue.
11.4. Nothing in these Terms restricts the User’s right to apply to an authorised government body or court in the cases and manner prescribed by the legislation of the Republic of Kazakhstan.
SECTION 12
Questions regarding Website use, permission to use materials, suspected copyright infringement and operation of the contact forms may be addressed to the Operator using the details below.
OPERATOR
Individual Entrepreneur “Abdurasilova”
BIN/IIN
940930450232
REPRESENTATIVE
Aiziya Zhanuzakovna Shayakhmetova
ADDRESS
5 A. Baitursynuly Str., Astana, Kazakhstan
WEBSITE
This version remains effective until replaced by a new version published on the Website.
